```html ```

Refund Policy

Last Updated: January 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which refunds may be issued for services provided by lhorvatian.info. The purpose of this policy is to ensure transparency and fairness in our refund practices while providing maximum legal protection to lhorvatian.info in accordance with applicable laws and regulations in Slovakia.

Scope and Applicability

This policy applies to all customers who purchase services from lhorvatian.info. By engaging with our services, you agree to the terms outlined in this Refund Policy. This policy is applicable to all transactions conducted through our website and is governed by the laws of Slovakia.

Definitions

  • Services: Refers to all adventure-related activities and experiences offered by lhorvatian.info.
  • Customer: Any individual or entity that purchases services from lhorvatian.info.
  • Refund: The return of funds to the Customer for services not rendered or canceled in accordance with this policy.

Main Policy Content

1. Refund Eligibility

Refunds will be considered under the following circumstances:

  • If the service is canceled by lhorvatian.info for any reason.
  • If the Customer provides a written request for a refund at least 14 days prior to the scheduled service date.
  • If the Customer is unable to attend the service due to a medical emergency, provided that appropriate documentation is submitted.

2. Non-Refundable Situations

The following situations do not qualify for a refund:

  • Cancellations made less than 14 days before the scheduled service date.
  • No-shows on the day of the service.
  • Changes in personal circumstances that prevent attendance.

3. Refund Process

To initiate a refund request, Customers must:

  1. Contact lhorvatian.info via email at [email protected] or by phone at +4219122326063.
  2. Provide the order number and details of the service purchased.
  3. Submit any required documentation for eligibility (if applicable).

Refund requests will be processed within 14 business days of receipt. Refunds will be issued using the original payment method unless otherwise agreed upon.

User Rights and Obligations

Customers have the right to:

  • Request a refund in accordance with the terms outlined in this policy.
  • Receive clear communication regarding the status of their refund request.

Customers are obligated to:

  • Provide accurate and complete information when requesting a refund.
  • Adhere to the timelines specified in this policy for refund requests.

Limitations and Disclaimers

lhorvatian.info shall not be liable for any indirect, incidental, or consequential damages arising from the purchase or use of our services. The maximum liability of lhorvatian.info for any claim related to this Refund Policy shall not exceed the total amount paid by the Customer for the service in question.

Data Protection/Security

All personal data collected during the refund process will be handled in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR). Customers have the right to access, rectify, or request deletion of their personal data at any time.

Changes to Policy

lhorvatian.info reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Customers are encouraged to review this policy periodically to stay informed of any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Company: lhorvatian.info
Phone: +4219122326063
Email: [email protected]
Address: Avenue Business Center, Karadžičova 8, Floor 5, Office 12, Bratislava, 821 08, Slovakia.

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of Slovakia. Any disputes arising from or related to this policy shall be subject to the exclusive jurisdiction of the courts of Slovakia.